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Solutions & Services > IT Services > Software Development
Telecom Software Services

Our solutions aim to deliver to operators the capability to operate their networks at significantly low costs while increasing business flexibility and excellent levels of customer service. Today's telecommunications companies are facing challenges from deregulation and increased competition, with customers demanding value-added services and new technology. Operators are aggressively setting goals to increase profits while cutting costs by streamlining, automating, simplifying operations, and accelerate revenue growth by deploying new services quickly. The integration and automation of operational processes through advanced operational support systems (OSS) plays the critical role in achieving business's goals.

OSS/BSS System Integration
Sintelsat and partners can provide OSS/BSS (Operational/Business Support Systems) solutions that will enable operators the delivery of advanced services across fixed/mobile/wireless networks. We are offering global professional services to integrate multi-vendor/multi-service networks into a single framework, allowing each other to communicate will improve efficiency, reducing operating expenses and delivering the Quality of Service that customers demand.

Customer-centric Solutions
Customer Care (CRM)- Enhanced solutions for customer service and support using different approach - telephone, web-based or field service. Capable of supporting service providers to focus on activities such as customer retention management, cross-selling, up-selling and direct marketing for the purpose of selling to end users.

Billing- Enable end customers to have access between their subscribed services, billing services, and multiple payment methods. Our billing solutions are responsible for the collection and mediation of appropriate usage records, production of timely and accurate bills, for providing pre-bill use information and billing to customers, for processing their payments, and performing payment collections.

Industry Applications
Sintelsat and global professional partners can provide different industry offerings that will support businesses and enterprises to innovate services using our technology capabilities and at the same time reduce the total cost of ownership.
Here are some of the industries that we can develop custom software solutions.

Financial Services- Services that will help firms plan, design and manage technology enabled solutions to provide better services, retain customers and measure effectiveness. Our FSTAP (Financial Services Technological Architecture Planning) is a step towards understanding the market trends and industry patterns and using technology to solve problems.

E-Commerce- We have tremendous domain expertise and understand the business drivers for e-commerce. We can position your site to maximize revenues, deliver high quality content and functionality to maximize returns. We have sophisticated methodologies to maximize profits from your site, meet revenue targets, clear inventory, optimize banner and contents, lower your customer servicing costs, reduce customer churn and lower your customer acquisition costs.

Media and Publishing- Sintelsat and partners can provide services to customers within the broadcast and print media, interactive entertainment, interactive services, publishing and printing sectors. We offer our METAP (Media and Entertainment Technological Architecture Planning) service to customers in order to enable them to better understand the challenges of tomorrow and help create viable and scalable technological solutions.

Transportaion- We have comprehensive understanding of the business and technology drivers. We can customized solutions in Demand Management, Supply Chain Management, Transportation Management, resource optimization, and portal services.

Healthcare- We aim to provide solutions that would not only be beneficial but would also increase efficiency in the healthcare systems. We offer our HTAP (Healthcare Technological Architecture Planning) service to the customers who encapsulate a workshop for market research and business strategy and align the requirements of our customers with our technological capabilities.

Retail- Our Retail group works with a global client base on a variety of initiatives and innovations that ultimately help drive shareholder value, deliver bottom-line results and enable retailers to move to a higher level of performance. We offer our RTAP (Retail Technological Architecture Planning) service to help clients achieve results using technological innovations in the retail industry.