Offshoring has become a proven business strategy because of its
profound effects on both buyers and providers/suppliers. Buyers
are seeing dramatic savings by offshoring. According to recent analysis,
buyers typically achieve over 30 percent net savings when they send
work to a lower cost location. This will also provide access to
key skills relevant for system improvement.
Sintelsat is capable of sustaining multiple network or customers
at any dispersed location around the globe. Our worldwide installation
projects allow us to establish our footprints in many regions of
the world, providing technical/field/on-site offshore support and
services related to satcom and telecom network operations. Currently,
Sintelsat has growing offshore outsourcing demand in software development
for network management, service management, business processes,
and all IT related applications.
Sintelsat is offering offshore outsourcing services by providing
global professional skills and IT staffs that will support the following
network and business requirements:
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NOC Operations
We have established our NOC facilities in Beirut, Baghdad, New
Delhi, and soon to have one in Afghanistan. Sintelsat can operate
more than one NOC, to provide geographic redundancy in the event
of one site being unavailable. |
Field Representatives :
Central Asia - Afghanistan
Middle East - Lebanon, Iraq, Saudi, Oman, UAE,
Libya
Africa - Kenya, Zambia, Madagascar, Mauritius,
Nigeria
Asia - Philippines, Hong Kong, India, Pakistan
Europe - UK, Spain, Portugal, Romania, Greece
and many other upcoming regions like Southern Sudan.
Click here for more contacts.
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O&M
Sintelsat is offering highly experienced and excellent professional
network support and services to satellite communications and multiple
service terrestrial network operators to provide offshore O&M
service requirements. |
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On-site Program Management
Our Program Managers have excellent skills on coordination and
management of resources from network designing, installation, implementation
and support provisioning of the infrastructure. |
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Field Support
We can deploy offshore field support to outside plant or remote
sites. Sintelsat has regional partners and representatives that
can support your network on telecom installation or maintenance
requirements. |
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Technical Support
More specialized and technically skilled on specific range of
satcom/ telecom products or equipments and Sintelsat can make them
available for you offshore. |
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Customer Support
Businesses are most willing to offshore call center work because
it is definitely non-core, and offshoring this particular non-core
function has proven to be cost-efficient. |
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Helpdesk
Offshoring helpdesk is a flexible solution for organizations
where staffing 24/7 is hard to maintain. Sintelsat helpdesk provides
the customer a central point to receive help on various issues.
Larger help desks have several teams that are experienced in working
on different issues. |
